Designed for guests. Made for hotels.
umnify #hospitality offers you powerful apps that have been specially developed for the needs of hotels and apartment businesses. Thanks to the exclusive partnership with apaleo, umnify always offers you the right solutions to simplify your processes and make them more efficient.
"umnify #hospitality has helped us fundamentally optimize the way we work.
Through the integration with apaleo, we've been able to automate our housekeeping and check-in processes and also fit modules like Traces and contract management perfectly into our daily operations.
The flexibility of the solution lets us shape our workflows exactly the way we need them, instead of adapting to a rigid system. The result: a noticeable increase in efficiency, satisfied guests, and smooth hotel operations."
umnify #hospitality is the perfect complement to apaleo. As an open property management platform, umnify brings together all relevant apps for hotels and serviced apartments in one place, ensuring flexible access – anytime, from any device.
Travel is built on trust. Guests who book share personal information. As a hotel, you carry responsibility – and we’re here to support you. With umnify #hospitality, data protection isn’t just a requirement, it becomes a lived standard. For you. For your team. And for every single guest.
By merging customer relationship management and guest relationship management, umnify #hospitality combines the power of classic customer relationships with modern management tailored to guests – for personalised experiences and strong bonds.
All guest data at a glance. Manage guest relationships centrally and create personalised experiences with GRM especially for the hotel industry – pre-stay, on-stay and post-stay.
One guest, one profile. Without exception. Automated profile merging for clear guest profiles and personalized service.
Whether short-stay, medium-stay or long-stay. Manage framework agreements, instalment agreements and other B2B agreements in one central location. Keep an eye on deadlines, conditions and details at all times and optimise collaboration with business partners.
Reach your guests with the right information at exactly the right time. The automated pre-stay, on-stay and post-stay emails keep your guests informed and ensure consistent communication. This allows you to create a professional and personalized guest experience.
The automated pre-stay, on-stay and post-stay emails keep your guests informed. This not only creates clarity, but also a professional and personalized guest experience.
Enquiries, tickets and emails in one place. With automated distribution and to-do creation, your team always has an overview. Centralised communication that saves you time.
The right message at the right time. Automate and personalize communication with your guests. Whether newsletters, birthday greetings or personalized offers – reach them effectively, just as they need it.
Define checklists for recurring processes and ensure that nothing is forgotten – even in the hustle and bustle of everyday hotel life. Automatic reminders and seamless documentation ensure smooth processes and transparency.
To-dos under control. Focus on efficiency. Create and manage tasks directly in your system – whether for reservations, guests or internal processes.
Automatic reminders support you and your team with important tasks. Whether check-out tasks or open deposits – the alerts ensure that all to-dos are completed on time.
Routine tasks? Runs like clockwork! Define checklists for recurring processes and make sure that nothing is forgotten – even in the hustle and bustle of everyday hotel life.
Contracts, reports, housekeeping and even forgotten keys – everything under control! With umnify #hospitality, your hotel operations become so efficient that you can keep an overview even in the hustle and bustle.
Figures that everyone understands. Automated reports and detailed sales analyses help you to make informed decisions and optimise your hotel in the long term.
Found it? Cleared up! Manage lost property centrally and easily: Upload photos, record details and coordinate the return directly in one platform.
Easily create cleaning schedules and assign rooms directly. Your team determines the cleaning status and documents problems quickly via photo upload – making housekeeping efficient and stress-free.
Imagine having the best of both worlds – that’s what you get with the combination of umnify #hospitality and apaleo. Two powerful systems that work together perfectly to make your hotel operations smarter and more efficient.
"umnify #hospitality is the perfect complement to apaleo for us.
Thanks to this combination, we've been able to map out our entire guest journey seamlessly, from automated guest mailings to efficient management of our corporate agreements. Everything runs smoothly and is perfectly integrated into our processes."
Apartments instead of a hotel? Discover umnify #hospitality for serviced apartments!
Whether apartment building, serviced apartments or senior & student living – umnify #hospitality for apartment businesses offers you the right apps for contract management, billing, tenant communication and more – seamlessly integrated thanks to the exclusive partnership with apaleo.
"As a specialist for interface solutions in the EDI space and beyond, we develop not only standard solutions but also custom, tailor-made process automations for our customers. To map this complex business within a suitable CRM and ERP solution, we couldn't find a fitting solution on the market.
So we came across umnify quite early on and started, step by step, mapping our company processes, along with the related data, in umnify. We started out with just a few apps and now manage over 60% of all processes and data in our company through umnify.
What helped us most was the simple yet flexible concept of extending apps during live operation, letting us respond quickly but precisely to changing product process requirements. Both the usability for regular users and for administrative users, who don't just work with the solution but actually build on it, is convincing and leads to fast results.
umnify is especially interesting for companies whose requirements only partly fit into off-the-shelf boxes. umnify grows right along with your company's own requirements."
Why make it complicated when you can make it simple? Book your free demo and experience how umnify #hospitality can make your everyday hotel life more relaxed and efficient.
