apaleo recently announced the official launch of MCP, paving the way for the use of AI tools such as ChatGPT and Claude.
At the same time, umnify is now fully AI enabled. 🚀
Thanks to the new MCP (Model Context Protocol) connection, umnify can be connected to ChatGPT or Claude in just a few clicks. This allows you to use AI not only to retrieve information, but also to integrate it directly into your daily processes, workflows and automations.
This opens up entirely new possibilities for your day to day hospitality operations.
Now you can…
✅ Receive your personal umnify #MorningBriefing every morning. AI automatically creates an overview of the most important information for your working day, tailored to your individual role. This can include arrivals, VIP guests, open tasks, special guest requests and important KPIs.
✅ Ask ChatGPT or Claude directly about guests, reservations, stays or companies. For example: „Which VIP guests are arriving today?“ or „Which long stay guests are checking out within the next seven days?“
✅ Let AI draft emails and save them directly to the correct guest profile in umnify. For example, with a prompt such as: „Reply to Mr. Müller’s latest email and confirm his late check out.“
✅ Create your own apps with AI and tailor them to your property’s unique processes. No programming required.
✅ Use AI directly within your workflows. AI can analyse reservation comments, identify special guest requests and automatically create tasks for housekeeping, operations or other team members.
✅ Automatically analyse guest communication and generate follow up tasks without anyone having to review every message manually.
✅ Automate recurring tasks and significantly reduce the workload of your team by taking over daily routines.
And the best part:
Once connected, AI works directly with your data from apaleo and umnify. There is no need to search for information across different systems or maintain the same data multiple times.
Instead, you can ask questions, assign tasks or automate processes, while AI supports you directly in your day to day work.
This turns ChatGPT or Claude into an intelligent assistant that helps your team and gives you more time for what really matters: your guests.
👉 Would you like to connect ChatGPT or Claude with umnify? Simply send us an email at support@umnify.com. We’ll guide you through the setup step by step and help you get started.
👉 Not an umnify customer yet? Now’s the perfect time – click here to book a demo.