Connecting made easy: WhatsApp is now available in umnify! 📲
In addition to email, you can now also use WhatsApp via your Business Account directly in umnify – centralized, clear, and seamlessly integrated into all umnify apps. This makes communication with guests, your team, and service providers much easier.
Now you can…
✅ Send WhatsApp messages automatically via workflows
e.g. reservation confirmations, arrival information, or check-in and check-out instructions along the entire guest journey.
✅ Message guests directly via 1-to-1 chat on WhatsApp
Answer questions about their stay, extras, or check-in directly in the umnify chat window – without switching apps.
✅ Handle all WhatsApp and email inquiries centrally as a team
Thanks to the unified inbox, all messages come together in one place and remain transparent for your team.
This is how WhatsApp makes your daily work easier:
✨ Guests automatically receive all relevant information about their stay
✨ Housekeeping and service providers receive, for example, daily cleaning schedules directly on their phones
✨ No more scattered chats – all inquiries centralized, clear, and team-friendly
With WhatsApp in umnify, your communication becomes faster, more personal, and more centralized than ever before – for guests, teams, and partners.
Already using umnify? Then simply contact us at support@umnify.com and we’ll be happy to activate the WhatsApp feature for your team.
Not an umnify customer yet? Then it’s high time – click here and book a demo appointment.