Management-Software for serviced apartments

Manage your serviced apartment on a central platform

Whether it’s pre-stay communication, recurring billing or managing long-stay contracts – with umnify #hospitality, you can manage everything on a single cloud-based platform. Thanks to the exclusive partnership with apaleo, you benefit from seamless integration, automated invoicing and optimized tenant communication for smooth processes in your serviced apartment.

"umnify #hospitality has helped us fundamentally optimize the way we work.

Through the integration with apaleo, we've been able to automate our housekeeping and check-in processes and also fit modules like Traces and contract management perfectly into our daily operations.

The flexibility of the solution lets us shape our workflows exactly the way we need them, instead of adapting to a rigid system. The result: a noticeable increase in efficiency, satisfied guests, and smooth hotel operations."

umnify #hospitality
Everything for your serviced-and living apartments

umnify #hospitality is the perfect complement to apaleo. Manage your serviced apartments digitally and efficiently – at any time and from any device.

Efficient contract and rental management

Contracts & offers

Whether short-term living, extended stay or corporate housing – manage contracts and individual rental conditions centrally. Keep an eye on terms and all contract details at all times.

Flexible rates & billing models

Whether a fixed monthly price or flexible rates – adapt your billing models to different living concepts, from student living to senior living.

Framework agreements & offers

Reduce manual tasks with automatic contract renewals and reminders for long-term tenants and companies.

Recurring billing

Monthly direct debits

Ensure predictable income through automatic monthly debits for long-term tenants, business apartments and serviced apartments – thanks to seamless integration with apaleo.

Multiple payment methods

Payments are simple and flexible thanks to the apaleo integration: support credit card, direct debit or SEPA, individually depending on the contract model for short or long-term living.

Tax & legal compliance

Automatic generation of invoices with tax-compliant details, tailored to local regulations for Extended Stay & Corporate Housing – directly via apaleo.

Personalized communication

Individual tenant communication

From booking confirmation to departure – inform guests and long-term tenants automatically by email about check-in, extension options and contract details.

Helpdesk & shared inboxes

Keep all requests in one place: organize communication efficiently with central ticketing for serviced living and apartments.

Newsletters & personalized offers

Keep your tenants informed and offer exclusive renewal discounts or loyalty programs for long-term tenants.

Organized task management

Task & maintenance management

Coordinate cleaning, repairs and services efficiently – from final cleaning for short-term tenants to regular maintenance in long-stay apartments.

Automatic reminders & alerts

Whether it’s monthly maintenance, rent payments due or check-out inspections – automatic reminders keep your team organized.

Checklists for smooth processes

Define standard processes for handovers, housekeeping and inventory checks to ensure the highest quality of service.

Transparent operating processes

Occupancy statistics

Get transparent analyses of booking duration, revenue per apartment type and the occupancy rate of your apartment building or business apartments.

Full cost control

Compare income and operating costs, optimize your pricing models and increase the efficiency of your serviced living offering.

Long-term trends & optimization

Recognize booking trends for long-term living, short-term living or extended stays and adapt your offers accordingly.

Now you can...

Two partners. One goal:
Manage your serviced apartment smarter

Imagine having the best of both worlds – that’s what you get with the combination of umnify #hospitality and apaleo. Two powerful systems working seamlessly together to make your apartment business smarter and more efficient.

"umnify #hospitality is the perfect complement to apaleo for us.

Thanks to this combination, we've been able to map out our entire guest journey seamlessly, from automated guest mailings to efficient management of our corporate agreements. Everything runs smoothly and is perfectly integrated into our processes."

"As a specialist for interface solutions in the EDI space and beyond, we develop not only standard solutions but also custom, tailor-made process automations for our customers. To map this complex business within a suitable CRM and ERP solution, we couldn't find a fitting solution on the market.

So we came across umnify quite early on and started, step by step, mapping our company processes, along with the related data, in umnify. We started out with just a few apps and now manage over 60% of all processes and data in our company through umnify.

What helped us most was the simple yet flexible concept of extending apps during live operation, letting us respond quickly but precisely to changing product process requirements. Both the usability for regular users and for administrative users, who don't just work with the solution but actually build on it, is convincing and leads to fast results.

umnify is especially interesting for companies whose requirements only partly fit into off-the-shelf boxes. umnify grows right along with your company's own requirements."

Experience umnify #hospitality

Why make it complicated when you can make it simple? Book your free demo and experience how umnify #hospitality can make your everyday hotel life more relaxed and efficient.