How often do important pieces of information get lost between emails, chats, and meetings?
In day-to-day hotel operations, teams constantly exchange updates, coordinate tasks, and share important information about guests, reservations, and corporate accounts. Too often, this information is scattered across different channels and becomes difficult to find later.
With umnify’s Social Features, your team can communicate directly within Apaleo, where the information belongs: within guest profiles, reservations, tasks, and other relevant records.
Now you can…
✅ Add comments directly to guests, reservations, tasks, and other records
✅ Mention colleagues with @mentions to involve the right people in the conversation
✅ Follow reservations, guest profiles, or tasks and automatically receive updates when comments are added or changes are made
✅ Receive notifications both in umnify and via email
✅ Keep all communication documented, transparent, and permanently linked to the relevant context
Instead of spreading information across emails, messaging apps, and notes, every conversation stays exactly where it belongs.
This ensures that everyone involved always knows what has been discussed, what has changed, and which tasks are still open—without wasting time searching for information or asking for updates.
👉 Already using umnify and want to learn more about the Social Features? Simply contact us at support@umnify.com. Our team will be happy to help.
👉 Not an umnify customer yet? Now’s the perfect time – click here to book a demo.