umnify #hospitality | Serviced Apartments

Management-Software for serviced apartments

Manage your serviced apartment on a central platform

Whether it’s pre-stay communication, recurring billing or managing long-stay contracts – with umnify #hospitality, you can manage everything on a single cloud-based platform. Thanks to the exclusive partnership with apaleo, you benefit from seamless integration, automated invoicing and optimized tenant communication for smooth processes in your serviced apartment.

umnify #hospitality
Everything for your serviced-and living apartments

umnify #hospitality is the perfect complement to apaleo. Manage your serviced apartments digitally and efficiently – at any time and from any device.

Efficient contract and rental management

Contracts & offers

Whether short-term living, extended stay or corporate housing – manage contracts and individual rental conditions centrally. Keep an eye on terms and all contract details at all times.

Flexible rates & billing models

Whether a fixed monthly price or flexible rates – adapt your billing models to different living concepts, from student living to senior living.

Framework agreements & offers

Reduce manual tasks with automatic contract renewals and reminders for long-term tenants and companies.

Recurring billing

Monthly direct debits

Ensure predictable income through automatic monthly debits for long-term tenants, business apartments and serviced apartments – thanks to seamless integration with apaleo.

Multiple payment methods

Payments are simple and flexible thanks to the apaleo integration: support credit card, direct debit or SEPA, individually depending on the contract model for short or long-term living.

Tax & legal compliance

Automatic generation of invoices with tax-compliant details, tailored to local regulations for Extended Stay & Corporate Housing – directly via apaleo.

Personalized communication

Individual tenant communication

From booking confirmation to departure – inform guests and long-term tenants automatically by email about check-in, extension options and contract details.

Helpdesk & shared inboxes

Keep all requests in one place: organize communication efficiently with central ticketing for serviced living and apartments.

Newsletters & personalized offers

Keep your tenants informed and offer exclusive renewal discounts or loyalty programs for long-term tenants.

Organized task management

Task & maintenance management

Coordinate cleaning, repairs and services efficiently – from final cleaning for short-term tenants to regular maintenance in long-stay apartments.

Automatic reminders & alerts

Whether it’s monthly maintenance, rent payments due or check-out inspections – automatic reminders keep your team organized.

Checklists for smooth processes

Define standard processes for handovers, housekeeping and inventory checks to ensure the highest quality of service.

Transparent operating processes

Occupancy statistics

Get transparent analyses of booking duration, revenue per apartment type and the occupancy rate of your apartment building or business apartments.

Full cost control

Compare income and operating costs, optimize your pricing models and increase the efficiency of your serviced living offering.

Long-term trends & optimization

Recognize booking trends for long-term living, short-term living or extended stays and adapt your offers accordingly.

Now you can...

Manage all your apartment concepts on a central platform
Manage all tenancy agreements and accommodation contracts on a central platform
Automate recurring invoices or create them with just a few clicks
Optimize your guest and tenant communication and manage all inquiries in one place
Create and manage digital offers and contracts for tenants and guests directly
Seamlessly sync payments with apaleo and use SEPA direct debits
Keep track of stay duration, payments, and contract terms at all times
Optimize workflows and make collaboration in your team more efficient
Capture tenant and guest centrally and data and analyze it effortlessly

Two partners. One goal:
Manage your serviced apartment smarter

Imagine having the best of both worlds – that’s what you get with the combination of umnify #hospitality and apaleo. Two powerful systems working seamlessly together to make your apartment business smarter and more efficient.

Seamless integration: The umnify #hospitality apps leverage the strengths of apaleo to sync important data in real time.
Future-proof: apaleo and umnify offer an open, modular platform that is continuously evolving.
Fast implementation: Thanks to the seamless integration between umnify and apaleo, you can start benefiting right away. Your new apartment apps are ready to use in no time.
For every apartment concept: Whether serviced apartments, co-living, or aparthotels – umnify #hospitality and apaleo adapt flexibly to your concept.
Access to a vast ecosystem: With the partnership between umnify and apaleo, you gain access to a wide range of apps and solutions.

What our customers say:

‘umnify #hospitality has helped us to fundamentally optimize the way we work. Thanks to the integration with apaleo, we were not only able to automate our housekeeping and check-in processes, but also perfectly integrate modules such as traces and contract management into our daily routine. The flexibility of the solution allows us to customize our work processes instead of having to adapt to a rigid system. The result: a significant increase in efficiency, satisfied guests and smooth hotel operations.’

Arno Sonderfeld

Managing Director, mk | hotels

‘umnify #hospitality is the perfect complement to apaleo for us. Thanks to this combination, we were able to optimally map our entire guest journey - from automated guest mailings to the efficient management of our framework agreements. Everything runs seamlessly and is perfectly integrated into our processes.’

Frieda Werner

Sales & Distribution Manager, Tailormade Hotels

‘As a specialist for interface solutions in the EDI area and beyond, we develop individual, customized process automation for our customers in addition to standard solutions. We were unable to find a suitable solution on the market to map this complex business within a corresponding CRM and ERP solution. We therefore came across the umnify solution very early on and step by step, we started to integrate our processes, including the associated data, in umnify. We started with just a few apps and now manage over 60% of all processes and data in our company via umnify. The simple but flexible concept of being able to expand apps during operation and thus react quickly but precisely to changing product process requirements has been particularly helpful. Both the operation for users and for administrative users, who not only work with the solution but also on it, is convincing and leads to quick results. umnify is particularly interesting for companies whose requirements don't fully fit into predefined categories. umnify grows with the requirements of your own company. ’

Stefan Taschner

Managing Director, taschner.biz GmbH

Experience umnify #hospitality

Why make it complicated when you can make it simple? Book your free demo and experience how umnify #hospitality can make your everyday hotel life more relaxed and efficient.